CIS 501 Midterm and Final Exam – Strayer NEW



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Chapters 1 Through 18

Chapter 1
Introduction to Decision Support Systems

True-False Questions


1.       
The role of a DSS is to provide support to the decision-maker during the process of making a decision.
             Difficulty:              Easy       Reference:                      p. 3

2.       
A DSS is used only for unstructured decisions.
             Difficulty:              Easy       Reference:                      p. 3

3.       
The purpose of a DSS is to replace the decision maker.
             Difficulty:              Easy       Reference:                      p. 4

4.       
The DSS should always be under the ultimate control of the user.
             Difficulty:              Easy        Reference:                      p. 3

5.       
A DSS facilitates learning on the part of the decision maker.
             Difficulty:              Easy        Reference:                      p. 3

6.       
The most powerful classification of DSSs is the Universal DSS.
             Difficulty:              Medium Reference:                      p. 6

7.       
A DSS is normally designed to be wide in its scope of application.
             Difficulty:              Medium  Reference:                      p. 6

8.       
A highly unstructured decision is one where the objectives of the situation are often conflicting, the alternatives available to the decision maker are difficult to isolate or determine, and the effect of a particular course of action or selection of an alternative carries with it a high degree of uncertainty.
             Difficulty:              Medium  Reference:                      p. 7

9.       
The user interface of a DSS performs activities related to problem recognition and generation of interim or final solutions.
             Difficulty:              Hard       Reference:                      p. 9

10.   
The data management component of a DSS is where the activities associated with the retrieval, storage and organization of the relevant data for the particular decision context are managed.
             Difficulty:              Hard        Reference:                      p. 9

11.   
The data management component of a DSS is responsible for maintaining the logical independence of the data.
             Difficulty:              Hard        Reference:                      p. 12

12.   
The model library stores and manages all solver algorithms within a DSS.
             Difficulty:              Medium  Reference:                      p. 15

13.   
Model acquisition is the process by which new information is derived from a combination of existing or previously derived information.
             Difficulty:              Medium  Reference:                      p. 16

14.   
Rules, heuristics and constraints are stored within a knowledge base of a DSS.
             Difficulty:              Medium  Reference:                      p. 16

15.   
A model is a simplification of some event or process constructed for the purpose of studying the phenomenon and thus developing a better understanding of it.
             Difficulty:              Medium  Reference:                      p. 13

16.   
Internal data normally comes from an organization’s transaction processing systems as a normal course of conducting the daily affairs of the organization.
             Difficulty:              Easy        Reference:                      p. 11

17.   
Knowledge engineers are specially trained to interact with domain experts for the purposes of acquiring all of the knowledge the expert has in a particular domain and all of the relationships among that knowledge.
             Difficulty:              Medium  Reference:                      p. 18

18.   
The model base contains the various statistical, financial, mathematical, and other quantitative models used in performing the variety of analytical capabilities in a DSS.
             Difficulty:              Medium  Reference:                      p. 14

19.   
Silver proposed a method of DSS classification based upon the attributes of the problem-solving context.
             Difficulty:              Hard        Reference:                      p. 25

20.   
Hypertext systems are useful for knowledge bases that are document based.
             Difficulty:              Medium  Reference:                      p. 27



Multiple Choice Questions



21.
The realization of the benefits to be derived from using a DSS is dependent upon which of the following?
a.   The decision maker
b.   The context of the decision
c.   The design of the DSS
d.   All of the above.

      Difficulty:                         Easy              Reference:             p. 4

22.
Which of the following contributed to the development of the concept of decision support systems?
a.   J.P. Little
b.   Gorry
c.   Scott Morton
d.   All of the above.

      Difficulty:                         Easy              Reference:             p. 6

23.
Limitations of a DSS include which of the following?
a.   They cannot be designed to copy human imagination.
b.   The language interface does not yet allow for natural language processing.
c.   They are designed to be narrow in scope.
d.   All of the above

      Difficulty:                         Easy              Reference:             p. 5

24.
Strategic planning refers to which of the following activities?
a.   Where decisions related to the effective and efficient procurement and deployment of the organizations assets are made.
b.   Where decisions related to the objectives of the organization are made.
c.   Where decisions relating to the day-to-day tasks and activities of the organization are made.
d.   All of the above.

      Difficulty:                         Medium        Reference:             p. 7

25.
Management control refers to which of the following activities?
a.   Where decisions related to the objectives of the organization are made.
b.   Where decisions related to the effective and efficient procurement and deployment of the organization’s assets are made.
c.   Where decisions relating to the day-to-day task and activities of the organization are made.
d.   None of the above.

      Difficulty:                         Medium        Reference:             p. 7

26.
Operational control is best associated with which of the following activities?
a.   Making decisions related to the objectives of the organization.
b.   Making decisions related to the effective and efficient procurement and deployment of the organizations assets.
c.   Making decisions relating to the day-to-day tasks and activities of the organization.
d.   Both b and c.

      Difficulty:                         Medium        Reference:             p. 7

27.
The components of a DSS can be classified into which of the following?
a.   Data management system, data repository, knowledge engine, model repository, user(s)
b.   Data query facility, model management system, model execution processor, user interface, user(s)
c.   Data management system, model management system, knowledge engine, user interface, user(s)
d.   Data management system, model management system, knowledge engine, internal data, external data

      Difficulty:                         Medium        Reference:             p. 9

28.
Which of the following is considered a subsystem within the data management system?
a.   Database(s)
b.   Database management system
c.   The data query facility
d.   All of the above.

      Difficulty:                         Easy              Reference:             p. 12

29.
One of the most important characteristics of a model is that:
a.   it is easy to construct.
b.   it is commonly found in decision-making environments.
c.   it is a simplified form of reality.
d.   None of the above.

      Difficulty:                         Easy              Reference:             p. 13

30.
The two primary responsibilities of the MBMS are:
a.   execution and integration of the models available to the DSS and the modeling of user preferences.
b.   execution and integration of the data available to the DSS and the manipulation of the user interface.
c.   execution of the user interface and the modeling of user preferences.
d.   acquisition of the knowledge contained within the DSS and the modeling of user preferences.

      Difficulty:                         Medium        Reference:             p. 15

31.
Which of the following best describes the function and purpose of the inference engine?
a.   It is the subsystem responsible for the acquisition and construction of knowledge rules.
b.   It is a component of a DSS that is specifically intended to allow the user to access the internal components of that system in a relatively easy fashion and without having to know specifically how everything is put together or how it works.
c.   It is a program module that activates domain knowledge and performs inferencing to work toward a solution or conclusion based upon the values for the facts given and the relationships or rules associated with them.
d.   None of the above.

      Difficulty:                         Hard              Reference:             p. 18

32.
The person who may work closely with the decision maker to assist in interpreting and explaining the DSS output is called the:
a.   domain expert.
b.   intermediary.
c.   domain operator.
d.   knowledge generator.

      Difficulty:                         Easy              Reference:             p. 22

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